Privacy Policy and Cookies
Changes to our Privacy Statement
This Privacy Statement may be updated regularly and, whenever we make changes, they will be published on our website and you will be alerted that it has been changed.
Last updated: 22-05-2020
What this privacy and cookie statement consists of
This Privacy Policy arises because we intend to make our Customers aware of the general rules of privacy and treatment of their personal data, which we collect and treat in strict respect and compliance with the Personal Data Protection Law.
Mamicork respects the best practices in the field of security and protection of personal data, having approved a demanding program for this purpose, capable of safeguarding the protection of the data made available to us by all those who in any way relate to the Company.
Please read this Privacy Policy carefully, if you are accessing our website, the availability of your personal data implies knowledge and acceptance of the conditions contained herein. Thus, when making your personal data available, you are authorizing the collection, use and disclosure of them in accordance with the rules defined here.
Company Identification
We are Mamicork registered trademark of Bindkero, Lda, with headquarters at Rua da Gandra, 384, 4445-448 Ermesinde, Portugal and with the NIF: PT509478824.
Contacts
Your opinion is important to us - if you have questions about our Privacy Statement you can send an email to our Data Protection Officer at info@mamicork.com.
Who is responsible for data processing?
The entity responsible for the collection and processing of personal data is Mamicork, which provides the service and which in the context decides which data is collected, the means of data processing and for what purposes they are used.
What kind of personal data do we collect?
Mamicork, in the scope of its activity, collects and processes the personal data necessary to provide services and / or supply of products, treating in this scope data such as name, address, telephone number and mail address electronic.
When and how do we collect your data?
Mamicork collects your data in writing or through its website (in a specific form), with your consent. As a rule, personal data is collected when the Customer subscribes to one of our products or services.
Some personal data is mandatory (eg billing data) and, in case of lack or insufficiency of such data, Mamicork will not be able to provide the product or service in question.
If you are not our customer, your data will only be processed if you make it available, namely by subscribing to the sending of newsletters, in which case the rules of this Privacy Policy will apply.
The personal data collected are processed by computer and in strict compliance with the legislation on the protection of personal data, being stored in specific databases, created for the purpose and, in no case, the collected data will be used for any purpose other than that for which consent was given by the data subject.
What are the purposes of the processing of personal data?
In general, the personal data collected is intended for the management of the contractual relationship, the provision of contracted services, the adaptation of services to the needs and interests of the Client, information and marketing actions, as well as the inclusion of the Client in the billing programs and customer support, namely CRM.
You may, however, provide us with personal data for other purposes, such as for the purpose of sending complaints and suggestions, disseminating Mamicork's institutional information and / or publicizing campaigns, promotions, advertising and news about products and / or services. Mamicork, as well as for carrying out market studies, evaluation surveys.
When data is collected, you will be provided with more detailed information about the use we will make of your data.
How long do we keep your personal data?
The period of time during which data is stored and preserved varies according to the purpose for which the information is processed.
In fact, there are legal requirements that require data to be kept for a minimum period of time. Thus, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or further processing or, for the period of time authorized by the National Data Protection Commission. , after which they will be eliminated.
How can you access, rectify or oppose the treatment of your personal data?
Under the terms of the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the various contacts that Mamicork provides.
How can you oppose receiving contacts for marketing purposes?
At any time, you can object to the use of your data for marketing purposes, just by sending us a communication to that effect, by letter, by email or through the removal links from our database at the bottom of the our newsletters.
Right of erasure
Mamicork strives to only process and store your data for the time strictly necessary for the pursuit of the respective purposes.
In certain circumstances, you have the right to request that we delete your personal data. If you believe that we are keeping your data for longer than necessary, you can request the permanent deletion of your data.
Data portability
Whenever you wish, you have the possibility to port your data to another entity.
What measures do we take to ensure the security of your personal data?
Mamicork is committed to ensuring the protection of the security of personal data made available to us, having approved and implemented strict rules in this matter. Compliance with these rules constitutes an indeclinable obligation of all those who legally access them.
Bearing in mind the great concern and commitment shown by Mamicork in the defense of privacy issues, several security measures, of a technical and organizational nature, were adopted in order to protect the personal data made available to us against their dissemination, loss, use unauthorized use, alteration, treatment or unauthorized access as well as against any other form of unlawful treatment.
In this sense, on our website, the forms for collecting personal data require encrypted Browser sessions and, all personal data that you give us about you, are securely stored in Mamicork systems, which, in turn, are in a Certified Datacenter covered with all physical and logical security measures, which we believe are essential to the protection of your personal data.
Notwithstanding the security measures adopted by Mamicork, we are obliged to warn everyone who surfs the Internet that they must adopt additional security measures, namely, to ensure that they use an updated PC and Browser in terms of properly configured security patches, with active firewall, antivirus and anti-spyware and, make sure the authenticity of the sites you visit on the internet, avoiding websites whose reputation you do not trust.
Under what circumstances is there data communication to other entities (third parties and subcontractors)?
The personal data of our customers are used exclusively to support the administrative procedures necessary to process orders and / or provide services.
However, for purposes of marketing communications (Newletters and / or SMS), we may resort to the provision of services by third parties, which implies access, by these entities, to the personal data of our Clients.
When this happens, Mamicork takes the appropriate measures, in order to ensure that the entities that have access to the data, are reputable and offer the highest guarantees at this level, which will be properly enshrined and safeguarded in a contract to be signed between Mamicork and the third party (ies).
Thus, any entity subcontracted by Mamicork will treat our Customers' personal data, on behalf and on behalf of Mamicork, under the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss , alteration, dissemination or unauthorized access and against any other form of unlawful treatment.
In any case, Mamicork remains responsible for the personal data you provide to us.
International transfer of your personal data?
We do not transfer your personal data to third countries.
How do we use "Cookies"?
"Cookies" are small software tags that are stored on your computer through the browser (browser), retaining only information related to your preferences, not including, as such, your personal data.
To find out more about cookies and how Mamicork uses them on their websites, refer to the following document on Cookies.
How can you find out about any changes to the Privacy Policy?
Mamicork may make adjustments and / or changes to its data protection policy. You will always have at your disposal, on our website and in a specific place for that purpose, all the information related to Data Protection.
How to file a complaint
If you would like to contact us to obtain information about your rights or to file a complaint about how we use your information, you must contact our Customer Service team at 224 024 651 or send us an email to info @ mamicork.com
We will do our best to help, however, if you are still unsatisfied, you can contact CNPD - National Data Protection Commission whose contact details can be found at www.cnpd.pt.